🎤 Meeting Summary — Wednesday, January 07, 2026

DSO Weekly Business Review (WBR) Wed, January 7 | 02:00 PM - 03:30 PM EST 01:27:44 [02:33 PM - 04:01 PM EST] Meeting summary The weekly business review covered significant forecast accuracy improvements, system health updates, and inventory management challenges. The team achieved 22% WMAPE for December, representing the best quarterly performance and 370 basis points year-over-year improvement. Key inventory shortages in EFD products require promotional adjustments and coordinated recovery plans through Q2. Announcements Devices leadership has major presence at CES this week with multiple product announcements including Alexa.com launch. The new consumer-facing website integrates with Alexa and user profiles, competing with ChatGPT while leveraging Alexa Plus capabilities. Forecast Accuracy Performance December delivered exceptional results with 22% WMAPE for USF 15-week time horizon on Axiom PLMPs, marking the best quarterly and annual performance. Full year 2025 ended at 30.6% WMAPE, achieving 370 basis points improvement year-over-year and exceeding VP goal targets. High Velocity Event performance included 106.8% attainment during PBDD and 100.9% during Black Friday/Cyber Monday. Top performing regions include Tablet US, E-reader US, and E-reader Rest of World with low teens WMAPE. Challenges persist in EFDS and SMP programs due to portfolio changes and roadmap shifts. Axiom Metrics Implementation New metrics were introduced to track user adjustment behavior and forecast confidence levels. Current data shows 11% of units have high confidence USF accuracy, while 91% of forward-looking 90-day units have adjustments. The team identified need to separate backward-looking performance analysis from forward-looking adjustment tracking. Integration with reason codes and heat map categories requires refinement to provide actionable insights for reducing unnecessary adjustments. System Health and Technical Issues Ongoing investigation into Minecraft tickets with 52 high-priority items requires clarification of system dependencies post-CNET migration. System health reporting will transition to input metrics from weekly technical reviews. Data reconciliation issues identified between Axiom calls and actual execution, particularly around rejected price adjustments that still appear in reporting. Inventory and Fast Track Challenges EFD products face significant inventory constraints with cannoli shortages extending through first half of year and baklava/hypnos recovering by end of January. Worldwide Fast Track performance at 78% driven by three programs with ATS shortages. Coordinated promotional removal and inventory allocation adjustments planned to optimize recovery timelines. Ring EU performance at 55.3% Fast Track requires investigation of Neo allocation effectiveness. Axiom Assist Usage Processed 170 messages across 22 conversations with 72% first attempt success rate. Three primary friction points identified: QXD version context requirements, scenario ID specification needs, and timeout issues with large datasets. Solutions include automatic context loading and simplified workflow through working scenario model implementation in Q1. Decisions Remove all cannoli promotions for Q1 due to inventory shortages Consolidate two Axiom slides into single reporting view Replace current system health metrics with input metrics from technical review Implement working scenario model for Axiom Assist to reduce user friction Next steps Finalize Axiom metrics definitions and backward/forward-looking reporting structure by next WBR Investigate Minecraft ticket root cause and validate system dependencies Complete Leo Neo integration smoke test and deliver full integration by July Coordinate with PLs to remove flagged cannoli promotions and track progress Establish regular sync mechanism with Ring team for allocation performance monitoring Share forecast accuracy success story documentation with broader organization Amazon Meetings Summary is powered by Amazon AI. Always check for accuracy. Share feedback To view your meeting summaries Open Zoom desktop app Click "Apps" Click "Amazon Meetings Summary" Access Amazon Meetings Summary on Amazon Meetings Zoom app Learn more about Amazon Meetings Summary